Coronavirus: Employer and Business Questions Answered


This guidance aims to assist employers and businesses in providing advice to staff on:

  • the novel coronavirus, COVID-19
  • how to help prevent the spread of all respiratory infections including COVID-19
  • what to do if someone with suspected or confirmed to have COVID-19 has been in a workplace setting
  • what advice to give to individuals who have travelled to specific countries and areas
  • advice for the certification of absence from work from COVID-19

There is also advice on common questions including:

  • managing business operations – eg meetings, workplace visitors, business travel
  • help with tax
  • help with late payments
  • managing cash flow pressures
  • claiming insurance
  • assistance with business rates

COVID-19: Managing staff health, leave and absence

Find answers to common employer questions on topics including, protecting the health and safety of staff, as well as what to do if an employee has to self-isolate and obligations around leave and sick pay.FAQs: 

How do help protect the health and safety of my staff from coronavirus?

What happens with sick leave and pay if an employee is diagnosed with COVID-19?

What action should I take for zero-hours and gig economy workers?

What if an employee isn’t actually sick but the doctor has advised them to self-isolate?

What if an employee is not sick but the employer tells them not to come to work?

What if an employee needs time off work to look after someone?

What if an employee does not want to come to work?

What about certifying absence from work?

What to do if an employee or customer/visitor becomes unwell and believe they have been exposed to COVID-19?

What to do if an employee or customer/visitor with confirmed COVID-19 has recently been in your workplace?

What if individuals in the workplace have had contact with a confirmed case of COVID-19?

Will I have to pay my staff if they claim for costs associated with them working from home?

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