How Have You Done So Far? Take Our Business Health Check Exercise

When was the last time you had a stock-take of your business? Are you about to do a strategy review for your business? Here’s an exercise to quickly allow you to take stock of your business, take our business health check exercise and see how you are doing:

Take stock of your business achievements, your resources and current market position, before you decide on your future direction. Do this (very) regularly.

Business Health Check Exercise

Financial metrics

Financial Last year Previous year
Sales    
Gross profit    
Net profit    
Your own salary    
Total promoters/management team remuneration    

 Customer Metrics

Customers Last year Previous year
Number of customers    
Average purchase per customer    
Average purchase per customer — units of product/service    

Sales Metrics

Products/services Last year Previous year
Percentage of total sales accounted for by each of the business’ top three products/services:
• Product/service 1
• Product/service 2
• Product/service 3
   
Number of products made/hours of services supplied for each of the business’ top three products/services:
• Product/service 1
• Product/service 2
• Product/service 3
   
Average cost of each unit of product made/cost of service provided per hour
for each of the business’ top three products/services:
• Product/service 1
• Product/service 2
• Product/service 3
   

Financial Metrics

Assets and liabilities Last year Previous year
Fixed assets    
Cash    
Stock on hand    
Money due by customers    
Money due to suppliers    
Less Borrowings    
Total Net Worth of Business    
Equity contributed by promoters and management team    
External equity    
(External equity as a % of total equity)    
Profits retained    
Total Shareholders’ Funds    

 Other Metrics

Other measures Last year Previous year
Number of staff (including promoters and management team)    
New products/services introduced    
Percentage of total sales accounted for by new products in first year    
New customers won    
Percentage of total sales accounted for by new customers in first year    

Can you break down your sales:

By Product/service?

Product/ Service Sales last year Past growth: Good/poor? Margin last year? Prospects: Good/poor?
         
         
         
         

By Customer type?

Customer type Sales last year Past growth: Good/poor? Margin last year? Prospects: Good/poor?
         
         
         
         

By Region?

Region Sales last year Past growth: Good/poor? Margin last year? Prospects: Good/poor?
         
         
         
         

On a scale of 1 to 10 (10 being very important or good performance), which of the following factors are important in your market and how is your business performing with regard to them?

  Importance in market Performance of business
Product features (specify what these are)    
Quality of products    
Range of products    
Customer service    
Marketing    
Price    
Location    
Delivery    
Image    
Other (specify what these are)    
  • Why do your customers buy from you? How do you know this?
  • Are you capable of meeting quick changes in demand?
  • Are your suppliers able to help you to meet sudden changes in demand?
  • Are you dependent on one major supplier for any of your top three products/services?
  • Are you dependent on one major customer for sales of any of your top three products/services?
  • How do you keep informed of new developments on your industry?
  • How do you implement those new developments?
  • Are you developing new products/services?

How do the promoters and management team spend their time (week/month), on average?

  NAME/TITLE: NAME/TITLE: NAME/TITLE: NAME/TITLE: NAME/TITLE:

HOURS

HOURS

HOURS

HOURS

HOURS

Sales          
Production          
Meeting customers          
Administration          
Doing/learning new things          
Other activities (specify what these are)          
Total _____________ _____________ _____________ _____________ _____________

Why is your business successful?

However you measure success, how would you measure your business on a scale of 1 to 10 (10 being very successful)?

This exercise sets the current scene for your business and identifies the starting point for your journey of growth. Completing it improve your understanding of your own business and perhaps helped you to look at your business with new insights.

Over to you now. Did you find this business health check exercise useful? Tell us in the comments below.

Source: business-achievers.com